SnapSex Privacy Policy: Protecting Your Personal Information
Your privacy and trust are fundamental to the SnapSex experience. This policy outlines how we collect, use, and protect your personal information.
Last Updated: January 1, 2025
1. Introduction & General Provisions
Welcome to SnapSex. This Privacy Policy governs the collection, processing, and use of your personal data when you use our website and services (collectively, the "Platform"). By accessing or using SnapSex, you consent to the practices described in this document.
We are committed to protecting your privacy and handling your data with transparency and security. This policy applies to all users, visitors, and individuals who interact with our Platform.
Key Principle: We collect only the data necessary to provide, improve, and secure our services, and we are transparent about how it is used.
2. What Data We Collect
We collect information that you provide directly and data generated through your use of our services.
Information You Provide:
- Account Data: Email address, username, age, gender, profile preferences, and any biographical information you choose to share.
- Profile Content: Photos, videos, text descriptions, and other media you upload to your profile.
- Communication Data: Messages, chats, and other communications sent through the Platform.
- Verification Data: Information submitted for age or identity verification purposes, processed securely and deleted promptly after review.
Automatically Collected Information:
- Usage Data: IP address, device type, operating system, browser type, pages visited, time spent, and clickstream data.
- Location Data: General geographic location (city/country level) derived from your IP address to facilitate local matching, unless you disable this feature.
- Technical Data: Log files, diagnostic data, and performance metrics to ensure Platform stability.
3. How We Use Your Data
Your data is used to create a personalized, functional, and safe environment. The primary purposes include:
- Service Delivery: To create and manage your account, facilitate connections, and enable communication features.
- Personalization: To tailor your experience, suggest potential matches, and display relevant content.
- Platform Improvement: To analyze usage trends, troubleshoot issues, and develop new features.
- Safety & Security: To enforce our Terms of Service, detect and prevent fraud, spam, abuse, and other harmful activities.
- Communication: To send you service-related announcements, updates, security alerts, and (with your consent) promotional messages.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
We process your data based on your consent, the necessity to perform our contract with you, and our legitimate interests in operating and improving a secure platform.
4. Sharing Data with Third Parties
We do not sell your personal data. We may share information in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist with hosting, analytics, payment processing, customer support, and email delivery under strict confidentiality agreements.
- Legal Obligations: If required by law, subpoena, or legal process, or to protect the rights, property, or safety of SnapSex, our users, or the public.
- Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- With Your Consent: We will share data with other parties when you direct us to do so, such as when you connect your account to a third-party service.
Any third party with whom we share data is contractually obligated to protect it and use it solely for the purposes we specify.
5. Data Protection & Security
We implement robust technical and organizational measures to safeguard your information.
- Encryption: Data in transit is protected using TLS/SSL encryption. Sensitive data at rest is also encrypted.
- Access Controls: Strict internal access controls limit employee access to your data on a need-to-know basis.
- Security Practices: Regular security assessments, vulnerability testing, and monitoring systems to defend against unauthorized access.
- Data Retention: We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request account deletion at any time.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use strong passwords and enable available security features.
6. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal data, which you can exercise by contacting us.
- Access & Portability: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate or incomplete data in your profile.
- Deletion: Request deletion of your personal data, subject to certain legal exceptions.
- Objection & Restriction: Object to our processing of your data or request we restrict its use.
- Withdraw Consent: Withdraw your consent for data processing where consent is the legal basis.
- Opt-Out: Opt out of promotional communications by using the "unsubscribe" link in any marketing email.
To exercise these rights, please contact us using the information in the "Contact" section. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience.
What are cookies?
Cookies are small data files placed on your device that help us remember your preferences, understand how you use our site, and deliver relevant content.
How We Use Them:
- Essential Cookies: Necessary for the Platform to function (e.g., login sessions, security).
- Performance Cookies: Collect anonymous data on how visitors use our site to improve performance.
- Functionality Cookies: Remember your settings and preferences (e.g., language, location).
- Advertising Cookies: Used to deliver relevant advertisements on and off our Platform, and to measure ad effectiveness.
You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the Platform.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date, and we may provide additional notice via email or within the Platform.
We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of SnapSex after any modification constitutes your acceptance of the updated Privacy Policy.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection team.
Email: [email protected]
We are committed to working with you to resolve any issues promptly and fairly.
Remember: You are in control of your profile and your privacy settings within the SnapSex app. Please use the tools we provide to manage your visibility and interactions.